Dress to Impress
Posted by hotelnerd in About Me, Career Planning, Doctor Who, hospitality, hotel, nerd, wife, work on February 11, 2012
So in my previous post I mentioned that I had been job interviewing lately. This last Wednesday one of my prospective employers and ask me for my salary requirements. I hate this situation quite frankly. I don’t want to undersell myself, but I also don’t want to spout off some ridiculously big number that’s going to totally turn them off. Put on the spot I gave them a number that was a little bit less than my absolute bottom dollar. They said it was a realistic number and said they would be back in touch later that night or the next day. I figured the one saving grace in this situation is given that the hotel is part of a major management company brand, their corporate HR wouldn’t let them pay me less than what their Standard Operating Procedures say is the “minimum” for the position.
Wednesday crawls by for me as I rehash the 45 second conversation over and over again. My wife and I meet up and drive to dinner with her parents to celebrate her mother’s birthday. Shortly after we arrive (late) my beautiful new Droid RAZR starts to vibrate and the sound of the TARDIS coming in for a landing starts to warble from my phone. I whip my phone out at the table and seeing the caller ID know instantly that it’s my prospective employer. I slide my finger across the screen to answer it and nothing happens. The touch screen has frozen! I start to stab my finger at the screen trying to get a response and verbally threaten to throw the damn thing against the wall as the call continues to ring and finally goes to voicemail. By this time I have committed to restarting the phone and as it reboots I excuse myself from the table to go listen to the message and hopefully return the call.
The call was everything I hoped for and more. I had trouble not bursting into giddy laughter when she told me the salary, because it was substantially more than what I asked for. I officially accepted the position on the spot, and happily so. I knew that the other property I had been interviewing with wouldn’t be able to beat the number, because of their size and location. So she spelled out the “offer” for me over the phone while I did a quiet little happy dance outside the Red Lobster.
Finished with the call, I strode back into the restaurant. As I rounded the corner to my family’s table I put on a mock “defeated” look on my face and slumped my shoulders. Just to fake them out. I didn’t let the charade last long and the dinner turned from a pure birthday party to a partial celebration of my new position.
Today my dear wife and I went clothes shopping. My current property is a big resort, and fairly informal in dress code. All the managers where khaki slacks and polo t-shirts. This just won’t fly at my new employer. I had two suits already hanging in my closet, which I had worn on my two interviews, but I’m going to be wearing a suit every day to work now, and I don’t get supplied with a uniform. And my selection of ties and dress shirts was also woefully inadequate. My wife and I share a philosophy that you don’t dress for the job you have, you dress for the next job you want. We put that philosophy to work on this particular trip. This was an investment in our future.
Thankfully the Men’s Warehouse was having one of their big sales. Went I bought my last two suits it was “Buy One get one 50% off” this time it was “Buy One get One Free”! It was quite the experience, but it’s fun clothe shopping when you’re buying nice stuff, have the money, and you have someone walking you through the whole process. My wife quite enjoys the sight of me in a suit, so despite the final price tag on the excursion, she thoroughly enjoyed herself. She’s also quite looking forward to the prospect of me wearing a suit to work every day.
In the immediate future we’ll need to move. The commute from where we live is just unmanageable for more than a month or so. Even with the strategic use of mass transit, it’ll be horrendous really. However, we were already thinking about moving as we’ve completely outgrown our old place. This new job just changes where we’re looking, and makes it a bit more pressing.
My new hotel besides being fancier, is more than 10 times bigger than my current employer, it’s part of a massive management company. The salary reflects that, my staff is growing tremendously, it’ll be very challenging and exciting. It’ll finally make it worth going off and getting a BS in Hotel Management! And put me on the right track to further advancements. And considering about 3 months every year I’ll be the graveyard manager on duty and this hotel is in a major metropolitan downtown, it should give me plenty of blogging material. So long as I remain discreet.
Getting Back on the Wagon
Posted by hotelnerd in About Me, Alcatraz, Bad People, Being a manager, Career Planning, hotel, nerd, Oregon Trail, The Finder, TV Shows, wife, work on February 2, 2012
I’m going to try to not make this another lame post about how I haven’t been posting anything. I meant to write something on Tuesday, but between watching Alcatraz and The Finder, going to lunch with the wife, and the weekly loads of laundry, I just really couldn’t be bothered. Thursday was occupied with other endeavors, I’ll talk about that later.
I have this to say this about Alcatraz. J.J. Abrams is giving us another show with Jorge Garcia, an Island, a narrative tied together with flashback, time travel, AND A GODS DAMNED ISLAND! You’re killing me Smalls! We haven’t seen the big red sphere yet, but just wait it’ll be there. That all being said, I’m enjoying the show quite a bit. Sarah Jones the show’s lead is not only quite attractive.
But is quite a great actress so far too. The show has called for a good amount of range from her so far and she’s pulled it all off as far as I’m concerned. I also love that they’ve taken pains to set the show in San Francisco which has a very iconic look and feel to it, and they’ve done their best to match that. I hate it when shows are set in places I’m familiar with and are quite obviously filmed nowhere near that place, usually on a sound stage for “generic city block”. I’m looking at you Charmed! THAT IS NOT SAN FRANCISCO! Not only that but I don’t think anyone involved in your set design has ever even been to San Francisco! Aside from the fact that I thought Journeyman would have been an awesome show, I loved it for all the great location work too. I know San Francisco probably isn’t a cheap city to shoot in, but if Nash Bridges could make it work, then I don’t see why others can’t.
The show also has a much heavier procedural element to tie it together than a lot of J.J.’s other shows, except maybe Fringe. Yet the mythology is thick enough that I think it can really grow some legs.
I don’t have too much to say about The Finder yet. It’s a nice twist on your typical crime procedural. I was intrigued after hearing Hart Hanson talk onĀ the Nerdist Writer’s Panel about it and Bones. It hasn’t evoked a visceral response from me like Alcatraz has though. It certainly has its share of sexy in the show, which helps. Come to think of it, I actually found myself watching more of The Finder than Alcatraz, but I think that’s because, kind of like Bones it’s a light little jolly rancher of entertainment and I can watch it while doing other things. Alcatraz like Lost makes me feel like I really need to be paying attention to what’s going on to catch everything. Sometimes that’s just too much work in my entertainment. Like Hart Hanson said on the panel you gotta try and sum up the show like a little old lady living in a trailer, and “I’m gonna watch that show about the guy that finds stuff.” If I’m not feeling like being intellectually challenged.
Work has been a little nuts. 2 days before I was supposed to leave for 11 days for the wedding and honeymoon, one of the property owners walks in and says “We’re breaking ground on the new pool on Thursday.” It was Monday as he was saying this. And not even early Monday, like Monday afternoon. What ensued was a mad dash for me to get the ball rolling on my staff making all the necessary calls to notify our guests that would be affected by a fairly major endeavor. This is supposed to be a 3 month project. That’s a lot of phone calls people. Not only that, but update the announcements on our website, confirmation letters, Facebook, and send out massive email blasts to our guests as well. Guess who found out that our email server can only send out 500 messages in an hour before crapping out? That’s right, the hotelnerd. Suffice it to say I was still coordinating stuff on Friday morning as I was also at the venue prepping for the wedding.
For this and a variety of reasons, I’m glad that I had already started quietly looking for new employment within the industry. I actually just had my second interviews for two different properties yesterday. I’ve got my fingers and toes firmly crossed that one of them pans out….and also that I don’t break my streak. I’ve never had a second interview for a job and not gotten at least an offer. My wife has been working double time to make sure I don’t get my hopes up too high. Guess what? They’re freaking high.
I still love most of the aspects of my job, my staff (generally), the property (gorgeous), my fellow managers, my immediate boss, and the guests I get to work with (even the crazy ones, they give me blogging material after all), but the strain of working for a complete an utter madman (the property owner not my GM) has finally gotten to me. It’s kind of scary how common jokes about hiring a hit man have become around the office. All of the managers have been suffering together. The pool project is just the easiest to explain example of the madness this man puts us through. Oh, and let’s not forget that shortly after my return he made the 6-year-old daughter of a guest cry. True Story. I’m not the first manager to be jumping ship either, so I don’t feel that bad.
So even if these two prospects don’t pan out, I’ll still be out there looking. Time to get while the getting is good. Besides a new hotel will bring all sorts of new material for all of you reading this. And isn’t that what it’s all about?
I’m still here…mostly
So my new wife and I got back from our Honeymoon last Sunday, and I’ve been meaning to get some blog posts up, but honestly haven’t had the time yet. I think some of the trip is still decompressing from my brain. No matter how hard I tried, I could entirely turn off the Hotel Worker part of my brain as we were staying at this amazing resort. It gave me a lot of perspective on guest experience, my own staff, and my own management. Aside from that it was lots and lots of fun and so relaxing. However, returning home has been a lot of work. My desk and email box at work filled with issues that needed to be addressed. I responded to over 45 guest emails today, a new best record I believe. I have hiring to do. My department is short-staffed, and we’re about to split it in two as well. Lots of balls in the air. It’s amazing how much stress and work went into preparing to leave for 11 days, and how much stress and work is involved in picking up everything that still didn’t get covered while I was gone. It almost makes a long vacation not worth it. ALMOST! And then there’s all the stuff left over at home, not the least of which was coming home to leaky ceiling now that our area is finally getting rain. And the house is so messy! We really didn’t have time to clean up before leaving. I mean seriously, have you ever planned a wedding?!? We were both wishing we had just run off to Vegas. However, all of the hard work paid off in the end and it turned out to be a perfect event that we both managed to enjoy quite a bit.
I wouldn’t have traded those 11 days away with my wife for anything. It was an amazing experience for us both. It’s the most consecutive time we’ve ever spent with one another for one thing. But it was also a lesson for us both in how to treat ourselves and how we both want to travel in the future. And yes, I think flying First Class has ruined us both for life.
Anyways, this is nowhere near a long enough blog post. I read so many comics by the pool it’s not even funny. I also finished reading a book that’s been laying half-finished by my bed for like 4 or 6 months. And then there’s all the stuff that actually happened on our trip, and all the thoughts it’s left me with about the hotel industry and traveling. I’m not ready to post all of that yet. There’s just been too much left to do. I just wanted to let you all know that I’m still here. Still intending to blog. I’m just not ready yet. But…
Honeymoon
Posted by hotelnerd in Uncategorized on January 15, 2012
My lovely (and newly minted) wife and I are off adventuring in Cancun. But when we return I will try to get into a regular posting schedule again. I’ve got lots to post about from my last week of work before the wedding. In the mean time I wanted to leave you all with this image. Betcha wish you were here!
Don’t be a Scrooge This Holiday Season
Posted by hotelnerd in Bad People, Being a manager, Guests, hospitality, hotel, Hotel Guests, I said good day!, travel, Travel Tips, Traveling on December 23, 2011
I’ve talked a lot about tipping before. Specifically about tipping the hospitality professionals that service you when you’re at a hotel. That’s an important word “professionals” we don’t do it for fun. OK…not just for fun. We do it to get paid as much as because we find some enjoyment from it (those of us that aren’t twisted bitter Gollum like creatures). I’m of the firm belief that tipping is one of the smaller expenses you encounter while traveling, but that doesn’t mean it should be ignored. Far from it, and the nicer of a place you’re staying at, the less of a cheap bastard you should be.
A fellow blogger and hotel worker, The Hook, had a recent post on this exact matter. Here is his post: The Hook’s Definitive Guide to Tipping and Service I recommend you read it if you travel even a little. Even if you’re staying at a Motel6 you should tip your housekeeper at least.
I left a comment on his post that I felt like highlighting here.
Donāt forget that tipping your Housekeeper, Concierge and the Valet is just as important as the Bellman. And the 55 cents you had at the bottom of your pocket and you dumped on the dresser and didnāt feel like picking back up before leaving doesnāt count as a tip for housekeeping, it should just count as littering you cheap douchebag. How much did your car cost? Or how much will it cost if the valet dings up your rental? Throw the guy a tip or park your own car. And you know how the Concierge knows about that really awesome restaurant they sent you to? They went and eat there, and only occasionally did they get some sort of āindustry dealā to do it, and the hotel likely didnāt pick up the tab. They likely paid for it out of their own pocket, so that they could experience it, recommend it to you, and improve your vacation, throw a few bucks into the cause. If you donāt have cash hit the ATM. If youāre not willing to tip, then stay at a Motel 6 or stay home.
And I canāt agree more that you need to actually express to the Front Desk what your expectations and needs are. And itās so much easier to accommodate those requests if you ask while youāre at the desk, before you get into the room. Weāre not mind readers. But we are very good listeners.
It’s nothing I haven’t said before. But I think it bared repeating.
Lastly, I wanted to share these two pictures I snapped from my phone while checking rooms a couple of weeks ago. These rooms were right next door to one another, are identical in size and layout, and yet one was noticeably messier than the other, there was also one other noticeable difference.
All the piles put together added to a little under $4, which for the size of the room is descent. If everyone left $4 I wouldn’t have anything to complain about. This was just insulting because they don’t know that I’m going to come along, find this crap, scoop it up, and turn it into dollar bills for my housekeepers. I can’t even tell if they were trying to send a literal message or not. It doesn’t seem to spell anything to me. Seems more like coins stacked into a giant middle finger, or at least that was the message I received. It’s not like they were too lazy to go out, get dollar bills, and leave a real tip, this probably too more energy than that. And this wasn’t just the bottom change in their pocket that they dumped out the night before and decided they didn’t want to bother picking up. This was someone’s idea of a joke. One of my female staff said “That would be like a guy offering to buy me a drink at a bar and ordering a water!”
This is far and above what they needed to leave. This person probably has worked in some sort of service industry in the past. Either that or has money and doesn’t mind sharing it around. Either way they’re awesome in my book. That’s a tip that says “I know there are some cheap bastards out there. I’m going to make up for it.”
Now does anyone want to guess which room was a bigger mess? The stacks of change or the $20 bill?
I won’t even dignify that with an answer. I think we all know what the truth is.
Good day to you.
And now for something completely different…
Posted by hotelnerd in About Me, comics, Doctor Who, fiancee, Love, Marvel Comics, nerd, Star Wars on December 15, 2011
I’m actually not a huge Monty Python fan, which is weird considering what a huge nerd I am and how much I love British stuff, but that line just seemed to fit in the title.
I wanted to talk about something that I haven’t spent a lot of time talking about on this blog. Mostly because I tend to talk about the stuff around me in my nerd life (TV shows, books, comics, movies, games, technology etc) and the people around me in my professional life (crazy guests).
In a little less than a month, I will be marrying the most wonderful and amazing woman I’ve ever had the pleasure of knowing. I really couldn’t be happier or more excited at the prospect. We’ve been together 2 1/3 years now and look forward to many many more to come. Although, I have to say that work has been so exhausting for us both lately, and planning the wedding so stressful, that really we’re just counting down the days to the honeymoon! A week in Cancun is just what the doctor ordered.
It’s really kind of hard to believe that only 2ish years have gone by since we met at a mutual friend’s baby shower (weird I know). Where she managed to not die of laughter when one of my friends insisted that I show her the Super Mario tattoo on my right shoulder and the Star Trek TOS command badge I have tattooed on my chest (T.A.R.D.I.S. tattoo on my left shoulder still pending).
After some Facebook stalking that seems to be the norm for meeting someone new these days, we had our first date. And then a 2nd date. And a 3rd. It really just spun away after that. We managed to pass – more or less pass – each and every little test that we put before one another.
We both finally understand all that stuff that people used to say about finding your partner. You know that stuff that when you’re bitterly single makes you roll your eyes in annoyance when spouted by your happily coupled friends. And yes, now we’re one of those disgustingly cute couples. We often call ourselves on it when we do something that makes us go, “Awwww.” Then we pause and one of us says, “We’re one of those couples that would have made us puke watching when we were single.” But it’s true, and yet that’s not what makes us great partners. It’s that we make each other stronger than either of us could be individually. Recently we were faced with the prospect of moving to Seattle for a new job for one of us. That job fell through, and we got more excited then maybe we should have, but at the same time it brought me to a minor epiphany one night when driving home. That the prospect of moving to Seattle for a new job would be daunting, even terrifying to the point of being paralyzed, if I was facing it by myself. It’s something I’d have a hard time even contemplating if I was single. Yet, there was really no fear at the prospect of doing it with her by my side. Because I knew that we’d be there to back each other up the whole time. It was just a small realization in the grand scheme of things, but it shifted my entire way of looking at challenges. We’ve already been living together for over a year. In most major decisions we think of them in terms of “us” and not in terms of ourselves individually.
I really and truly love this woman who I’m going to be vowing to spend the rest of my life with. Even though she doesn’t like the Lord of the Rings movies. It certainly helps that she enjoys Doctor Who though! We don’t share every interest. In fact often times finding something to watch on TV together can be a bit of a struggle. We’ve found shows we can both agree on and when we don’t that’s what tablet computers are for – my Xoom and her iPad. In that respect we’re a house divided. I’m a PC/Droid and she’s a Mac. Yet we make it work! At the same time we push each other to grow and experience new things. I never would have come to know the glory that is butter chicken and naan if I hadn’t let her talk me into trying Indian food one day for lunch. And she probably wouldn’t have discovered how fun playing video games together can be if we’d never gone to PAX together. We don’t share every interest, but that’s OK, we know how to give each other space to enjoy our own interests and occasionally we push one another into trying something new that we end up enjoying more together. We challenge each other mentally and morally by talking about stuff that you can’t talk about in polite company, and we’re allowed to disagree with one another. We come down on two very different sides of the argument when it comes to corporal punishment/the death penalty. We manage to agree on most of the important things, except that if we have twins (which run in her family) I think we should name them Luke and Leia. Still trying to sell her on that one…
I know she tends to skim my blog, glazing over the nerdier things that don’t interest her as much. Come to the Dark Side of the Nerd my love. We have cookies. Don’t get me wrong, she has some nerdy qualities, she just doesn’t choose to fly her “nerd flag” high because she doesn’t feel she went through as many trials and tribulations growing up for being a nerd. But considering she played a drinking game in college – repeatedly – based around Presidential trivia I have few doubts about her nerd credentials. We’re just nerdy about different things at all. She’s a sexy librarian by day and a deadly ninja by night. I’m a mild-mannered hotel manager by day and intergalactic super-hero by night.Ā That’s like peanut butter and jelly baby!
That pretty much wraps it up. In case the next couple of weeks run away from me, Happy Holidays everybody!
TV Show Review – Primeval Season 4
A BBC show about time travel, dinosaurs, future monsters, and fancy technology? Oh and let’s not forget hot British actresses. You had me at dinosaurs really. Primeval is one of those Sci-Fi shows that always seems to fly under the radar, I watched and highly enjoyed the first 3 seasons, which is remarkable considering almost every season they’ve gone through a major casting upheaval and time travel usually gives me a headache. But then I finished season 3 and is so often the case with BBC shows that aren’t Doctor Who I kind of forgot about it for a while. The episode runs on BBC shows are so short and the gap in between seasons or “series” as they call them is so long, I don’t know how anything actually keeps an audience over there.
Anyways, I realized that there was series 4 and 5 of Primeval on my Comcastic onDemand service yesterday and managed to plow through 4 episodes before the fiancĆ©e got home. Now over all this isn’t the best Sci-Fi show ever conceived of and put on the air, but it always managed to worm its way into my heart, not least of all because I’m very aware that this show probably wouldn’t have made it half way through its first season if it had been on in the states.
So far the first 4 episodes of series 4 have proven to be just as enjoyable as seasons 1 – 3. Monster of the week type missions with little hints to this season’s major plot line which will likely all come together in the finale. The team has undergone another minor cast upheaval including adding Star Trek DS9 alum Alexander Siddig to the cast. Usually we hardly ever see former Star Trek cast members after their series ends, so that was a nice little surprise for my nerd brain.
Hannah Spearritt as Abby managed to survive into the 4th season and return from being stranded in the past along with Andrew Lee Potts as Connor. And YAY! The nerd gets the hot girl! Always gotta appreciate that. There’s nothing like getting stranded in a per-historic horror land to bring two hearts together.
When last we left Connor and Abby at the end of season 3, they had traveled into the past to save the first humans from being killed, thus saving the human race in the future. But then they were trapped there, and stayed trapped for an entire year. It doesn’t really matter how they got back, because the only reason they were left in the past was so that the show could go through a new visual and casting overhaul for season 4. I’m sure they’ll find some way to tie it into the over all mythology of the season, but it hasn’t yet 4 episodes in. All we know is their new team leader, Matt Anderson, is secretly meeting with some old man out in the country and talking about how Abby, Connor, or Captain Becker could be the cause of something. Presumably this is the future disaster that destroys mankind, creates the super predators and causes the anomalies in time to start appearing in the first place. I’m only 4 episodes in, but that seems to be the most logical course of that little plot line. Of course they have access to some form of Future Knowledge, but it’s non-specific enough that they’re left guessing as to who their suspect really is. Great. Have I mentioned that I hate time travel? It always gives me a headache. Let’s just hunt so monsters thrown through time for Queen and Country damn it!
Also Ruth Kearney as Jess Parker, the team’s new resident button pusher/techno geek girl is just absolutely lovely. She’s simply adorable! My only wish is that there were more pictures of her on the internet. The show has really been showing off her remarkable legs lately, but she doesn’t have much of a web presence. Let’s see if she can actually survive the season though, as really only 3 cast members have stuck around since season 1. This is a show that killed off its main heroic male lead and still survived to tell the tale! That doesn’t happen anywhere but on the BBC in my experience.
Well I’m on the 2nd day of my weekend and aside from some small errands (like going to pick out my wedding ring finally) I’ll probably be spending it watching Primeval and getting my laundry done for the week.
Season 4 holds up compared to the 3 preceding seasons if you were a fan of the show, I say keep watching. If you haven’t watched before but what I’ve described sounds up your alley, then start at the beginning and catch up with us. I don’t recommend using this as a jumping on point, because despite the “monster of the week” episodic nature of most of the episodes, there is an overall serialized story line happening as well that might not make too much sense if you jump in here. I think at least the 1st season is on Netflix streaming, but if not get the DVDs or…use “other methods” that I’ll let you figure out for yourself.