This isn’t exactly a new revelation for me, but I don’t want to be a Front Desk Manager the rest of my life. Only recently though, I’ve started to actively contemplate the myriad of possibilities arrayed before me. Given the climate of today’s job market, I figure I need to have a pretty good idea of what my goals are now and be looking for the next move. I’m still quite happy at my job, I’m not in a position where I’m dying to leave or hate coming to work every day. I still regularly learn new things in my position. However, if I wait to be restless and miserable in my current position, the act of trying to find the next move will be even more torturous, it would also make it much more tempting to leap at the first opportunity and not the best one.
The next logical step for me is a position as Assistant General Manager or a Director position at a property of at least equal, but preferably larger size to the one I’m at currently. I’d be fine with a Director of Rooms or Director of Operations type position, I think those would be a good next step. Also I’d love to get some experience in Revenue Management as that’s becoming an increasingly important position in the hotel world. The ultimate goal there is to end up as a General Manager somewhere. At the moment I prefer working at an independent (non-brand) property, but that could certainly change as advancement opportunities tend to be a bit more obvious if you get in good on the corporate ladder. The goal for me is to stay in high-end resort type properties as I just prefer the atmosphere at destination/vacation properties over city, business or convention hotels.
I’ve already started looking, somewhat passively, for this next move. It started because I took a guest complaint at my current job one day, resolved the issue for the guest, gave him my business card, and the next Monday I had a voice mail from the guest wanting to discuss a GM position with me. He was on the board for another local property that was looking for their next GM and was so impressed by his brief interaction with me that he wanted to see my resume. I got as far as the phone interview. Several weeks later I heard that the property had a new GM which was a bit crushing at the time. The entire scenario had gotten me excited to think I could skip straight off to a GM position from my current position. I knew at the time that it would be a giant leap forward, but the possibility provokes all sorts of dreams for me. I’ve since kept an eye out for other positions. My fiancée and I have discussed relocating to get out of the area that we both grew up in, so I’ve cast my net as far off as Seattle and San Diego at this point. I was briefly being considered for an Assistant GM job in San Diego, but such a massive relocation is somewhat of a deterrent to employers in this job market if they have enough local qualified candidates that can potentially start much sooner with less hassle. It’s still good practice at interviewing (just on the phone) and I feel like my resume is pretty well tuned too.
Beyond looking for my next job, it starts getting a little murkier when looking at the big picture of my career path. There are several options none of them necessarily being mutually exclusive to one another. I could theoretically go after one, two, or all three in some capacity.
I haven’t discussed this a lot here, but my family has a small Inn in the local area that my dad currently runs. My grandpa built and opened the place, and it’s always been a distinct possibility that I could succeed my dad when he’s ready to retire and be the 3rd generation Innkeeper. It’s not a sure thing because my family isn’t the sole owner of the property, but I think by the time that opportunity presents itself my resume and my family will make me a near shoe in. This possibility is fairly distant on the horizon (10 to 15 years) so I have to actively pursue other opportunities in the mean time.
My fiancée and I have already started discussing investment plans for the future, so that hopefully we can reach a point where we have sources of income other than our own labor. Right now the feeling is that we would like to own actual businesses instead of just investing in the stock market. One of the possibilities we’ve discussed is buying a small lodging property of our own, one that I could theoretically go and run if need be, but our first preference would be to hire management staff to handle day-to-day operations while we focus on other investments, our own jobs, or whatever. This is a little pie in the sky at the moment, as we need to develop some capital and likely other investments first, but I think could be a great plan for our long-term future. This could prove to be a really great asset if down the line I end up running my family’s lodging establishment as well, especially since it might allow us to invest in the family property and not just wait on what inheritance I might receive even further down the line.
Another possibility that I’ve been actively considering is developing my own business as a hired consultant for hotel development and management. We’re in the midst of rather hectic expansion plans at my current property, and after sitting in on a number of expansion planning meetings, I’ve realized that this could be a viable path for me. It’s a scary path though. It would at some point leave me being my own boss, which is nice. It would also mean less security and having to really develop my social networking skills and self marketing which I haven’t always been the best at. It could be really fun an exciting though. And to be realistic this could also become a pretty descent side business if I end up running my own property and/or take over at my family property. I know my dad has done some consulting for people and companies, and I could probably turn that into a nice little side business for myself. I like the idea of being able to go to a place and just focus in on particular issues or a particular problem, solve it or finish the project, and then move on to the next challenge.
It feels good to put all these thoughts out into the universe. My fiancée and I have discussed them all quite a bit. I don’t expect the universe to fulfill my hopes and dreams just by putting them out there, I know there’s a lot of hard work ahead. No one is going to make any of these things happen except me. I feel like the more I talk about it, and think about it, and work on it all though, the more likely I am to be prepared when an opportunity presents itself to move forward.